Utility Billing

Utility bill postcards are mailed quarterly.

1st Quarter:

January-March

Bill mailed:

1st week of April

Bill Due:

1st week of May*

2nd Quarter:

April-June

Bill mailed:

1st week of July

Bill Due:

1st week of August*

3rd Quarter:

July-September

Bill mailed:

1st week of October

Bill Due:

1st week of November*

4th Quarter:

October- December

Bill mailed:

1st week of January

Bill Due:

1st week of February*

*For exact utility bill due dates, please refer to your mailed postcard bill or review your bill online.

The City is able to read your meter remotely.  Meters are read each quarter, as close to the end of the quarter as possible.  If you have questions about your water meter, meter readings, and/or utility bills please contact City Hall.  

Water and sewer rates are reviewed annually by the City Council and revised as needed.  For current rates click HERE.

Note: Please be advised that a late fee of 10% of the total amount due will be charged on overdue payments.

Pay Online

To view or pay your utility bill online, Click Here.  You will be re-directed to our payment processor’s website where you can register and make your payment.  Future payments are just 3 easy steps.  You do not have to pay online to view/receive your bill online.

  • View or pay your utility bill online or on the app.
  • Sign up for E-bills; you will receive an email each billing cycle letting you know your bill is ready to view.
  • Pay immediately or schedule a payment with a debit/credit card, or checking or savings account.  You can also set up Auto-Pay.

Pay Using Mobile App

You can also view and pay your utility bill by downloading “PSN Payments” from the App Store® or Google Play™.  If you registered online first, use those login credentials.

Pay Using PSN Payments Phone Payment System

Call 1-877-885-7968.  Have your bill handy to provide your customer account number.  On the first call you will register.  Future calls are just four steps.

Other Payment Options

  • Credit/debit cards, checks and cash are accepted in person at City Hall during regular business hours. 
  • Checks are also accepted by mail (13292 Sylvan Ave., Lindström, MN 55045) or in the drop box located outside of City Hall.
  • Credit/debit cards are also accepted over the phone at City Hall 651-257-0620 during regular business hours. 

Staff Contacts

Name Title Phone
Krista Lord Assistant Finance Director (651) 257-0621